We genuinely like hearing from the people who use what we feature. A question about sizing, a thought on a product, a tip we should know about — whatever it is, a real member of the BALEINE team reads it and writes back.
Not sure which cooler size suits your weekend, or which rug pad fits your runner? Tell us what you are trying to do and we will point you toward the option that makes the most sense — no pressure, no upsell.
Email: [email protected]
We do our best to reply within two business days. Every message lands with a person, not a bot, so feel free to be specific.
Monday through Friday, 9:00 AM to 6:00 PM Eastern Time. Notes that arrive over the weekend get answered first thing on the next business day.